(California Business & Professions Code § 12024.2(a).) This unlawful practice, commonly referred to as “false pricing” or “overcharging,” can have serious financial and criminal consequences. In an administrative proceeding, the penalty against the business can range from $50 to $1,000.
Complaint process for overchargingacknowledge in writing the receipt of the complaint.assess the complaint, consider the facts, and determine its merit.where appropriate, seek to conciliate the dispute between the client and the lawyer.